Question 1

What types of processes can you automate?

Accepted Answer

Most repetitive, rule-based work: enquiry responses and follow-ups, quote requests, reminders, data entry, document handling, internal approvals, reporting and routine content preparation. If you can explain the steps you take today, we can usually simplify or automate part of it.

Question 2

Can you integrate with the systems I already use?

Accepted Answer

Often, yes. Integrations depend on the platform offering a compatible API or connection method, and some platforms require a paid plan or API access. We confirm exactly what is possible, and any third-party subscriptions involved, before work begins.

Question 3

What is a custom AI agent?

Accepted Answer

It's an AI assistant set up around your own business information, processes and tone — for example answering customer questions, guiding an enquiry, or helping staff find internal information. It works within the boundaries you define, and we agree on what it should and shouldn't handle.

Question 4

Can you automate WhatsApp enquiries?

Accepted Answer

Yes. WhatsApp automation uses official WhatsApp Business services, which may require an eligible business account, approved templates and a third-party messaging subscription. We confirm requirements and costs with you before starting.

Question 5

How does the continuous content system work?

Accepted Answer

We set up a structured system that produces a steady stream of content ideas, captions, scripts and posts aligned with your business, audience and brand voice. You keep review and approval — it's a consistent content pipeline, not unlimited automatic posting.

Question 6

Can you build a dashboard specifically for my business?

Accepted Answer

Yes. We build dashboards around the information you actually use — jobs, customers, tasks, performance indicators or operational data — pulled from the sources your business already relies on.

Question 7

Do you only work with Australian businesses?

Accepted Answer

No. OZ+ Works is based on the Sunshine Coast, Queensland and works with businesses throughout Australia and internationally.

Question 8

How much does a custom solution cost?

Accepted Answer

It depends on scope. Websites start at $399 + GST for a starter one-page site, with final pricing based on pages, content and functionality. Automations, dashboards and custom systems are quoted individually after we understand the process. You always receive a clear quote before work begins.

Question 9

Can I start with one small automation?

Accepted Answer

Yes, and it's often the best way to begin. We start with a single process, get it working, then expand only if it makes sense for your business.

Question 10

Will I still control and own my website or system?

Accepted Answer

Yes. Once the agreed project fee has been paid, you receive ownership of the completed deliverables, subject to any third-party software or service terms. Your domain and business data remain yours.

Question 11

What information do you need to provide a quote?

Accepted Answer

A description of the task or process, the tools you currently use, roughly how often it happens and what a good outcome looks like. For websites, your services, contact details, any images and existing content are enough to start.

Question 12

Do you offer support after launch?

Accepted Answer

Yes. Ongoing support, adjustments and small updates are available, and any ongoing costs are explained clearly before launch.

Questions about automation, systems and websites.

Frequently asked questions.

What is still being done manually in your business?